E-Warranty

Terms & Conditions Down Below.

FAQ

Frequently Asked Questions

Have some questions of your own? Get your questions answered in the F.A.Q section at the right panel.

Yes, we do have showroom all over Malaysia, kindly visit our contact page to view all of our available branches in Malaysia.

Englander was the first company in the world to make a mattress with latex and we are known for making beds that deliver a unique and magical feel.

Our 100% Talalay latex mattress gives you that elevated feeling—never-stuck, nice and fluffy, like sleeping on a cloud. Our 12-inch mattress features the most natural latex of any model we make for maximum comfort and elegant support. This model features an organic cotton cover that’s natural and soft.

A latex mattress combines latex foam with either springs or reflex foam to create a supportive and durable sleep surface. Latex in its natural form comes from the sap of a rubber tree

Englander are a company that began making mattresses over 100 years ago. While they specialize in latex and latex hybrid mattresses, they also offer an air mattress.

Englander mattresses differ in firmness, which means that most people can find a mattress that will suit their sleeping styles and positions.

Warranty Section

Warranty F.A.Q

Have questions regarding our warranty service? Check out the list in the right panel.

10 years Guarantee and Warranty on all Englander Mattress – Full guarantee for first two years, pro-rata warranty on subsequent years.

3 years Guarantee and Warranty on selected Englander pillows – Full guarantee on first year, pro-rata warranty on subsequent years.

The Guarantee and Warranty covers only manufacturing defects with a visible indentation of more than 4cm.

Normal body impression on the quilted outer cover defects caused by misuse, including among others, placing the mattress on poor bed frame, jumping, spilling liquid on the mattress etc.

  • If the warranty is triggered after the first 2 years, the owner will have to bear a pro-rata cost of 1/10th per year of the prevailing list price plus transportation charge.
  • Englander reserves the right to substitute comparable materials if the original materials are not available.

Still have a question?

Don’t worry, our friendly customer support team can help! 

F.A.Q

Visit our F.A.Q page for some of the burning questions that our customers may have.

Contact us

Visit our Contact Page for various channels that you can get in touch with us.

Branches

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